Support

We’re here to help.

Choose a topic below, or send us a message and the JAMDRIFF team will get back to you.

Accounts and sign in

Confirming your email, resending a confirmation, resetting a password, or signing out safely.

Live checks, accepted documents, what to do if a check is pending, declined, or needs more information.

Adding a vehicle, document requirements, and why a listing is still under review.

Requests, host decisions, pickup and delivery, handover records, extensions and returns.

Reporting damage, uploading condition photographs, and how a claim is reviewed.

Payments, deposits and refunds are currently unavailable while JAMDRIFF completes payment-provider approval.